"Why have Anthropic and OpenAI raised billions to launch AI consulting and services arms for agentic solutions? Because that’s where real customer value is and they need skin in the game."

"The system of records are too static. Understanding the reasons that decisions are made will allow for tacit knowledge to be stored and acted upon."

"AI layoffs don't just cut costs: they cut workers' spending power, shrinking the market for everyone. We've got a responsibility to use AI to augment workers, not replace them."

"Coupled with my article on the Death of SaaS, this is useful data for CIOs. We ask what is commodity above SAP? We move from workflow to goal-seeking systems that orchestrate across sources of truth. "

"LFR in the hand is exactly how AI should augment humans. Every cop who uses it has access to a ‘super-recogniser’ who knows exactly who is wanted, or is breaching conditions designed to keep us safe."

"AI's power demands responsibility; always. Removing ethical checks doesn't accelerate progress, it undermines the trust that makes AI viable. Bold leadership means holding the line, not abandoning it."