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Lucie Nseir

Consultant

Customer Success Lead who's built trusted partnerships with BlackBerry, Knight Frank, Ford , and Vue Cinemas by treating client success as her own. Now guiding transformational relationships built on shared outcomes.

Lucie brings 15 years of experience building lasting client partnerships across finance, real estate, retail, entertainment, and technology. She brings the perspective of someone who's nurtured relationships into strategic accounts, scaled client services teams, and worked directly with Executive stakeholders to deliver transformation. She believes that client relationships work best when you understand what people actually need first, contractual terms second. From working with professional services giants like Arup and Adecco to leading digital transformation for retailers and entertainment brands, Lucie's achievements also include:


  • Guiding BlackBerry relationship throughout multi-year programme, as one of TH_NK's largest clients

  • Evolved Knight Frank engagement into business-wide transformation with five-year Executive-backed roadmap

  • Helped establish Ford Credit as major long-term EPAM client across UK and Europe

  • Led multi-year relationship between EPAM and Vue Cinemas as part of multi-year digital transformation and retained social strategy team

  • Scaled TH_NK Client Services team whilst creating culture of independence and collaboration

_Meet the team
_Meet the team
_Meet the team
_Meet the team
_Meet the team

Let’s put AI to work.

Copyright © 2025 Valliance. All rights reserved.

Let’s put AI to work.

Copyright © 2025 Valliance. All rights reserved.

Let’s put AI to work.

Copyright © 2025 Valliance. All rights reserved.

Let’s put AI to work.

Copyright © 2025 Valliance. All rights reserved.